Terms of service

✅ TERMS OF SERVICE – Luminous / VisusCam

OVERVIEW

This website is operated by E.N Luna LLC, trading as Luminous – VisusCam (“we”, “us”, “our”).
Registered address: 15660 SW 60th Terrace, Miami, Florida, USA.
You can contact us at support@luminouscheck.com or via our contact page https://luminouscheck.com/pages/contact.
By visiting our site and/or purchasing from us, you agree to these Terms of Service and to our policies linked below.

Our store is hosted on Shopify Inc., which provides the e-commerce platform we use to sell our products and services.

TRANSPARENCY & BUSINESS INFORMATION

We operate under E.N Luna LLC, a registered U.S. business entity.
Our fulfilment network includes logistics centres in Spain and the United States to ensure faster local delivery.
Processing time: 24–48 hours.
Estimated delivery: 4–8 business days depending on destination.
You will receive your tracking details by email once your order is processed.

Key Policies:

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your place of residence.
You may not use our products for any illegal or unauthorized purpose, nor violate any applicable laws in your jurisdiction.

SECTION 2 – PRODUCTS AND PRICING

All product descriptions, pricing, and availability are kept accurate and up to date.
Prices are shown in your local currency when possible.
Any differences between the information shown on Google Merchant Center and our website are corrected promptly, with the website always reflecting the most accurate and up-to-date details.

SECTION 3 – SHIPPING & FULFILMENT

Orders are typically processed within 24–48 hours.
We ship from our main warehouse in Spain or our U.S. fulfilment centre, whichever ensures the fastest delivery for the customer.
You will receive a tracking link once your order is dispatched.

SECTION 4 – RETURNS & REFUNDS

We accept returns within the period and under the conditions set in our Refund Policy:
👉 https://luminouscheck.com/policies/refund-policy
Refunds are processed once the returned item has been received and inspected.

SECTION 5 – PRIVACY

Your submission of personal information through the store is governed by our Privacy Policy:
👉 https://luminouscheck.com/policies/privacy-policy

SECTION 6 – LIABILITY

All products are provided “as is” and “as available,” except as expressly stated.
We are not liable for indirect or consequential damages, including loss of data or profit, arising from use of our products or website.

SECTION 7 – GOVERNING LAW

These Terms and any separate agreements are governed by and construed in accordance with the laws of the State of Florida, United States.

SECTION 8 – CONTACT INFORMATION

Luminous – VisusCam
Operated by E.N Luna LLC
📍 15660 SW 60th Terrace, Miami, Florida, USA
📧 support@luminouscheck.com
🌐 https://luminouscheck.com/pages/contact
🧾 Tax ID / EIN: 37-1978657

SECTION 9 – FULFILMENT TRANSPARENCY

We operate international logistics from Spain for European orders and a local fulfilment network in the United States for domestic orders.
All products shown on Google and our store are in active stock and shipped directly from our verified warehouses.

SECTION 10 – ABOUT US

At Luminous – VisusCam, we specialise in compact 4K action cameras designed for everyday users, commuters, and riders.
We focus on transparency, real delivery times, and clear communication at every step of your order.